FAQ
Frequently Asked Questions
1. When will my order ship?
Orders are typically processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Orders are typically processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
2. How long does delivery take?
Delivery times vary depending on your location, but most orders arrive within 7–15 business days after dispatch.
Delivery times vary depending on your location, but most orders arrive within 7–15 business days after dispatch.
3. Do you offer returns or exchanges?
If you experience an issue with your order, please contact us and we will do our best to help. We want every Palm Noir order to arrive just right.
If you experience an issue with your order, please contact us and we will do our best to help. We want every Palm Noir order to arrive just right.
4. How can I track my order?
As soon as your order ships, you will receive a tracking number by email so you can follow its journey.
As soon as your order ships, you will receive a tracking number by email so you can follow its journey.
5. How can I contact Palm Noir?
You can reach us through our Contact page, and we will get back to you as soon as possible.
You can reach us through our Contact page, and we will get back to you as soon as possible.